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Consumer Alerts

EEOC Phishing Alert
02/2008


The U.S. Equal Employment Opportunity Commission last week warned about a phishing e-mail involving a harassment complaint that purports to be from the EEOC. The bogus e-mail contains a trojan horse virus that is likely to harm a recipient's computer if the user clicks on the referenced Web link and/or downloads the attached file. EEOC's policy is to use the U.S. Postal System -- never an e-mail -- to notify employers that an employment discrimination charge has been filed. Such bogus e-mails should be deleted immediately, the agency said. Read more.

5 years of relief about to end: Re-up needed for Do Not Call
11/2007


YOU HAVEN'T HEARD FROM TELEMARKETERS IN FIVE YEARS:
But the calls could start coming for millions of people next year when phone numbers begin dropping off the national Do Not Call list. The Federal Trade Commission, which oversees the list, says there is a simple fix. But some lawmakers think it is a hassle to expect people to re-register.

EXPIRATION DATE
Numbers placed on the registry, begun in June 2003, are valid for five years. For the millions of people who signed onto the list in its early days, their numbers will automatically drop off beginning in June if they do not enroll again.

CLICK OR CALL TO RE-ENLIST
People can register their home and cell phone numbers or file complaints at www.donotcall.gov or by calling 1-888-382-1222. The registry prohibits telemarketers from calling numbers on the list.

THE EXCEPTIONS
Organizations engaged in charitable, political or survey work are exempt. Companies that have an established business relationship with a customer also may call for up to 18 months after the last purchase, payment or delivery.

FBI Warns Public of E-Mail Scams
10/2007


The FBI warned the public against three separate Internet scams that continue to flourish through spam e-mails. The warning comes after the FBI's Internet Crime Complaint Center received a rising number of complaints from citizens.

In one scam, an e-mail recipient receives an electronic greeting card containing malicious software. The cards, which are also referred to as e-cards or postcards, are being sent via spam. Like many other Internet fraud schemes, the perpetrators use social engineering tactics to entice the victim, claiming the card is from a family member or friend. Although there have been variations in the spam message and attached malware, generally the spam directs the recipient to click the link provided in the e-mail to view their e-card. Upon clicking the link, the recipient is unknowingly taken to a malicious Web page.

In another scam, fraudulent e-mails misrepresent the FBI and/or Director Robert S. Mueller III and give the appearance of legitimacy due to the usage of pictures of the FBI director, seal, letterhead and/or banners. The types of schemes using the director's name and/or FBI are lottery endorsements and inheritance notifications.

The third is spam e-mail which claim to be from an official of the military sent on behalf of American soldiers stationed overseas. The scam e-mails vary in content; however, the general theme of each is to request personal infomation and/or funds from the individual receiving the e-mail.

These spam e-mail messages are hoaxes and should be immediately deleted. Consumers need to be wary of unsolicited e-mails, that request them to take any action even if that means just clicking on an attachment. It is possible that by double-clicking on attachments to these messages, recipients will cause malicious software -- viruses, keystroke loggers or other Trojan horse programs -- to be launched on their computers.

For further information on computer safety tips visit the FBI website at www.fbi.gov and the IC3 website at www.ic3.gov.

Online Shopping Safeguards
12/2006


The holiday shopping season is in high gear, and millions of Americans are beating the crowds by sitting in front of their computers this year. Online shopping is convenient and continues to grow in popularity, but buyers need to beware when spending their money in cyberspace. Follow these stops to help stay secure:

  • Make sure you are on a secure website. Many secure sites use encryption technology to scramble your information, such as your credit card number. Look for "https" instead of "http" on the website address for any page that asks for sensitive personal information. You can also look for a closed padlock or an unbroken key at the bottom of your screen.

  • Provide sensitive information only on a secure website, not in an email.

  • If you do not want to provide your credit card number online, many web retailers allow you to provide that information over the phone.

  • Paying by credit card is generally safer than paying by debit card, according to the Better Business Bureau. Federal law limits your liability for unauthorized charges on your credit card.

  • Deal only with reputable web retailers. If you are unsure, contact the Better Business Bureau or your state attorney general's office.

  • If you are buying from a retailer located in another country, be aware that you might not have the same legal rights as when using a U.S. retailer.

  • Check the retailer's return and refund policies.

  • Print out all information and terms for any purchase you make.

  • Make sure you understand all matters relating to shipping your product, including the cost, timing and delivery method.


  • Understanding Your Child's Financial Personality
    by Neale S. Godfrey
    for the ABA Education Foundation
    02/2006


    Take this quiz to gain a perspective on your child's financial personality.

    1. If you give your child money, does he or she save it? Yes No
    2. Does your child lose or misplace money often? Yes No
    3. Do you hear the words "I want, I want" when you go shopping with you child? Yes No
    4. If you ask your child "Why do you want this?" does he or she often say, "Because Earl has one," or, "I saw it on television?" Yes No
    5. Is your child reluctant to spend any of his or her own money? Yes No
    6. Does your child get exceptional pleasure in seeing a bank account grow? Yes No
    7. If your child sees a penny on the ground, will he or she go out of the way to pick it up? Yes No
    8. Does your child decide to save for a special toy and later choose not to buy it? Yes No
    9. If you say no to the suggestions of stopping for ice cream or pizza, does your child ask, "Can we if I pay for it?" Yes No
    10. When you travel, does your youngster want to bring presents back to all friends? Yes No

    Scoring the test:
  • "Yes" answers to questions 1,5,6,7 and 8 indicate you have a saver on your hands.
  • A "Yes" to questions 2,3,4,9 and 10 shows you have a full-fledged spender in the family.
  • Which of the two types is your child? Saver:1 5 6 7 8; or Spender: 2 3 4 9 10

    Not So Fast
    For all the parents whose children scored as savers, don't start with popping the champagne corks just yet. Most of us would say that saving money is one of the most important things to teach children. That makes sense for a number of reasons, including the fact that it's so hard for us to do it but we all have experienced the discomfort of being around an "extreme saver."
    We all know an extreme saver. He is usually a family member on the "other side." He shows his true colors when you go out to dinner. You've seen the routine. It's his turn to pay. The check is on the table, but he doesn't reach for it. You wait but there's no movement. You reach for the check. He got you again.
    The extreme saver can pose problems, for him and others. But so can the extreme spender, and more of them. The ideal is right in the middle: a careful spender and a disciplined saver.
    The way to teach this to your child is by presenting role models. If you're not the ideal role model, then perhaps you'll have to change your own behavior. For more tips about raising financially responsible children or for bank marketing programs, products and books, go to Neale Godfrey's Web Site or call (908)879-8898.

    Neale S. Godfrey is the family finance expert for the American Bankers Association Education Foundation. She was a former bank president and is an acknowledged expert on family finance. Her 14 books include: #1 New York Times best-seller, Money Doesn't Grow on Trees and her latest book, Money Still Doesn't Grow on Trees: A Parent's Guide To Raising Financially Responsible Teens and Young Adults. She has also authored an educational program called The One and Only Common Sense/Cents Series that banks are donating into their local communities. Neale has appeared on such shows as "Good Morning America," "The Today Show," and on CNBC, NBC and CNNfn. She also provides client lectures on "How to Raise Financially Responsible Children." Source: All text by Neal S Godfrey is the sole property of Children's Financial Network, Inc. All rights reserved, no reprints without permission.


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